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Town and Country Lanes is a fun place to be employed
because it is a family work environment. Our goal is to
create a workplace environment where every feels that
they are an important part of the team and hold an
important role as part of our business mission. The
most important focus: our guests! Without our gratitude
for them, Town and Country Lanes would cease to exist.
We are always looking for outgoing and communicative
individuals who enjoy one to one friendly, interactive,
marketing experiences at the front desk and at other
support areas within the lanes and the restaurant. Our
customer service goal is to greet everyone who comes
through the front door with the familiarity of family,
and to treat everyone in the lanes with dignity and respect.
Our business goal is to promote the sport of bowling.
Our community goal is to bring our neighbors into a
safe, warm-spirited, welcoming environment and to
listen to the recreational needs of various individuals,
and businesses in the surrounding areas.
We encourage those who enjoy customer service,
believe in supporting a positive family environment,
and have the ability to build positive connections
within the community to apply.
My vision for the perfect employee is someone who
possesses or can create these characteristics:
*Positive mental attitude
*Emotional stability
*Willingness to learn new skills or improve existing skills
*(an) Ability to "chat" with our guests and discover their bowling needs
whether it is a good league "fit" or equipment needs
*(an) Insightfulness on how to improve our customer service
*Strong marketing ability & listening skills with our guests
*Accurate computer entry skills
*Ability to multi-task
*Personable phone skills
*Ability to remember a "menu" of events and prices
*The ability to accept & apply employee/management feedback
and to provide it for others in the same spirit so that our team
can improve customer service.
*Individuals who are self starters, independent
and self managing.
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